Tenancy Deposit Claims

Helping you claim up to three times your deposit back when landlords failed to protect it.

Abbleys Solicitors help renters to seek legal redress when their landlord did not adequately protect their tenancy deposit by putting it in a government-approved protection scheme.

About Tenancy Deposit Claims

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Abbleys Solicitors provide legal support to tenants whose landlords have failed to place their deposit into a protection scheme.

When renting a property under a tenancy agreement, your landlord has a legal duty to ensure your rights as a tenant are protected. This includes providing you with what is called ‘prescribed information’ about the property and the tenancy. They are also required to safeguard the deposit that you paid in one of three government-approved schemes – in England and Wales these are the Tenancy Deposit Scheme, Deposit Protection Service or MyDeposits. If your landlord or letting agent doesn’t secure the deposit in one of these within 30 days, they are failing in their duty to you.

Abbleys Solicitors can help support you if your landlord has not adhered to their legal obligation to protect your deposit. If successful, you may be able to claim compensation of up to three times your original deposit amount.

Has your landlord failed to place your deposit in a tenancy deposit protection scheme?

If you rent your property and your landlord has failed to meet their legal obligations by not protecting your tenancy deposit, you may be eligible to make a claim.

You paid a deposit when signing your agreement and that money wasn’t secured in a government-approved tenancy deposit scheme.

Your landlord did not return your deposit to you after your tenancy ended.

Your landlord or letting agent didn’t provide the prescribed information within 30 days of your deposit being paid.

Your deposit was returned late, or deductions were unjustly taken from the money you paid, either in part or in full.

Your tenancy is an Assured Periodic Tenancy Agreement (previously Assured Shorthold Tenancies).

You signed your tenancy agreement and paid your deposit within the last six years.

If you believe that your tenancy deposit has not been adequately protected in one of the three approved schemes, speak to our legal experts by calling 0161 200 9964 or emailing us at admin@abbleys.co.uk

Your Easy Four-Step Path to Expert Legal Consultation.

Abbleys Solicitors offers a streamlined journey towards justice for you if your money was not protected in an approved scheme. Our professional legal teams make your compensation claim convenient and comprehensive.

1 Submit Your Claim

Complete a quick and simple online application to submit your claim

2 Case Review

We will contact you and complete an assessment to establish your eligibility to claim compensation

3 Taking Action

We will pursue your case’s most suitable course of action to obtain justice – and compensation

4 Receive Funds

We will look to finalise your claim as quickly as possible. If we are successful in your case, we will provide you your awarded funds.

FAQs

Your Questions Answered.

We’ve answered some of our most Frequently Asked Questions below. However, if you have a question that is not covered here, please feel free to speak to one of our experts. You can do this by calling 0161 200 9964 or via email at admin@abbleys.co.uk.

What are the grounds for making a compensation claim against my landlord?

When you agree to rent a property, your landlord must secure your deposit in one of three government-approved protection schemes within 30 days of receipt of the funds. If they fail to protect your deposit within the 30 days, or at all, it means they have failed to take adequate care of your money and will be subject to sanctions.

The three deposit schemes available to landlords in England and Wales are:

Deposit Protection Service;
MyDeposits – including deposits that were held by Capita; and
Tenancy Deposit Scheme.

What is the process for making my claim?

Once you have provided us with your details and relevant paperwork we will handle your claim.

Our legal team will prepare the claim for you and will contact the landlord on your behalf. We will handle all communications and negotiations with them, so there’s nothing that will be required of you at this point.

While we will look to achieve the best possible outcome for you outside of a court hearing, this may not always be case. If we believe that your landlord has not provided a suitable offer, or is not cooperating with us, we will issue court proceedings against them. While it is unlikely that you will be called to give evidence, there are some circumstances under which you may be required to attend.

What documentation do I need to submit?

To submit your tenancy deposit claim you will need to complete our online form and upload copies of:

Your tenancy agreement; 
Proof of your deposit payment; 
Deposit Certificate (optional); 
Proof of up-to-date rent payments (optional); 
Any communication you have had with your landlord that you believe to be useful, such as their refusal to pay back the deposit (optional).

Is there a time limit to make a claim?

The standard limitation period for a tenancy deposit claim is six years from the date the deposit was paid. However, due to processing times, we ask that claims are submitted within five years and six months of the deposit payment date. This allows sufficient time for us to assess, prepare and file your claim before the limitation period expires.

How much compensation will I receive?

The maximum amount of compensation you may receive for a tenancy deposit claim may be up to three times the amount of your deposit.

How much do I have to pay Abbleys Solicitors?

Our work is carried out on a contingent fee agreement basis. This means that our fees are linked to your success and the compensation you are awarded. The success fee, which is 35% + VAT, will be automatically deducted upon completion of your claim and the remaining balance will be sent to you.

There are virtually no circumstances under which you will pay our legal fees if we do not win your claim. However, you must be honest and cooperative with us throughout the whole process. If you choose to cancel your claim after the 14-day cooling-off period has expired, you may be subject to pay fees for any work completed on your case.

About Abbleys Solicitors

Our Commitment to Legal Excellence.

At Abbleys Solicitors, we are experts in handling claims for people who rent their home and their deposit has not been protected. We provide representation for those occupying HMOs whose landlords do not hold the required licence.

We also help clients whose personal data has been breached, stolen or misused. We provide assistance for those seeking immigration to the UK and applying for British citizenship.

We have the experts on hand to carry out claims for those who have suffered as a result of negligent or substandard care by medical professionals or those who have sustained personal injury through no fault of their own.

Our dedicated team prioritises client success, combining legal expertise with a personal approach to deliver results that truly matter to you. We’re committed to excellence and building lasting relationships based on trust and effective legal solutions.

Take the first step today

Reclaim up to three times your tenancy deposit if your landlord failed to protect it.

If your landlord has failed to place your deposit in a government-approved scheme, you may be eligible for up to three times the amount in compensation.